Accessibility Statement

At Everest Air Heating & Cooling, we are committed to ensuring our services are accessible to everyone. We strive to meet the highest accessibility standards and continuously improve our practices to accommodate all users.

At Everest Air Heating & Cooling, we are committed to ensuring digital accessibility for people of all abilities. We continually strive to improve the user experience for everyone and apply relevant accessibility standards to our website and services.

Measures to Support Accessibility

We take the following steps to support accessibility:

Include accessibility as part of our mission statement.
Integrate accessibility into internal policies and procedures.
Incorporate accessibility considerations into procurement practices.
Provide continual accessibility training for our staff.
Assign clear accessibility goals and responsibilities within the organization.
Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements to improve accessibility for people with disabilities. These guidelines include three levels of conformance: Level A, Level AA, and Level AAA.

Everest Air Heating & Cooling is partially conformant with WCAG 2.1 Level AA.
Partially conformant means that some parts of the content may not fully meet the accessibility standards.

Feedback

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers, please contact us:

Phone: (865) 233-4332
Postal Address: 261 Hannum St, Alcoa TN 37701
Email: contact@myeverestair.com

We aim to respond to feedback within 2 business days.

Technical Specifications

Accessibility of our website relies on the following technologies to function with a combination of web browsers and assistive technologies:

HTML
CSS
JavaScript

These technologies are relied upon to meet accessibility standards.

Limitations and Alternatives

Despite our best efforts, some limitations may exist. Below are known limitations and potential solutions:

User Comments and Uploaded Content: Uploaded images or files may not have text alternatives because user contributions cannot always be verified. We monitor comments and typically resolve accessibility issues within 10 business days. Please contact us if you encounter a problem.
Archived Documents: Older documents may not work with current assistive technologies due to outdated formats. Upon request, we can convert documents to accessible formats within 3 business days.

For any other issues not listed above, please contact us at: (865) 233-4332 or contact@myeverestair.com.

testimonials

hear what our satisfied clients have to say

After having replaced a few fuses on our attic unit we were still having issues. Everest responded the next day and after a few hours of troubleshooting discovered wires that had been vibrating in the unit outside causing a short. They didn’t charge us for the second visit and corrected the issue promptly. Very pleased with their service and quality of work!

Amanda L.

When we had our YORK unit installed, a couple of years ago, we did get a warranty. Our unit stopped cooling late on Wednesday night(08/20/25) and the next morning we called Everest for repair. Brad came the following day after hours and replaced the capacitor that had gone out, along with a few other repairs. We are very appreciative of the fast service to honor the warranty, and for the after hours repair. Our house was near 90 degrees inside before repair and Thursday night we were able to sleep in a cool house. Thank you for the quick repair service, from everyone in the household (including the pooches)!

Candia W.

David, the tech, let me know he was on his way through a text with his photo. He arrived on time. The maintenance procedure did not take long. David was very professional & answered my questions. Glad I have the Yeti maintenance plan so I can be assured of a check-up 2x yearly.

Sara

They were professional and on time. Every promise from the estimate to job completion was delivered as promised. Special props to my installer. Dude was amazing. I will definitely recommend Everest to anyone in need of similar work.

David P.

Everest Air provided their semiannual HVAC service to both my units. Their technician, Daniel, was polite and professional. He completed a total pre-winter service on both inside/outside system components ensuring unit safety & soundness, proper temp differential, and proper aux or emergency heat was set to come on if needed this winter. Well done!

Joanne T.

Great company and we have a service plan. Zack is really good at diagnosing issues and doesn’t price gauge. Highly recommend!!

Cindy H.

Daniel had been the best service agent we have had. We are new to Everest Air but we definitely signed up for the service agreement.

Katty M.

Brad always does an excellent job while servicing or repairing our HVAC. The company is great at communicating and is very responsive to any questions or requests! Thank you Everest Air.

Kim M.

Spectacular service from Karen at the office as well as David out on site. This is the first HVAC company I have found in the area that I actually LIKE. They are friendly, communicative, and the pricing is reasonable.

Andrew S.

My AC had been down for two days over 80 degrees in my house… Everest Air worked me into their schedule… being short staffed they were able to make things happen… Zack arrived and did an outstanding job! Tremendous young man!! Excellent and very Knowledgeable… house is cooling Thank you

Bart S.

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